Introduction: Explain the purpose of the policy and Brunba’s commitment to customer satisfaction.

Detailed Return Conditions: Describe return eligibility in more detail (e.g., timeframe, condition of items).

Non-Returnable Items: List specific items that may be non-returnable (e.g., downloadable content).

Return Process Step-by-Step: Provide a numbered list detailing each step in the return process, from contacting support to receiving a refund.

Damaged or Defective Items: Explain with examples of what qualifies as “defective” and how these cases are handled.

Refund Process and Timeline: Describe how refunds are processed and estimated timelines based on payment methods.